Summer Mule Navy
Easy hassle-free returns
Italian suede
Shipping & Returns
UK
FREE SHIPPING - orders over £120.00
£3.99 Standard shipping - Royal Mail (order before 4pm) - 2-5 working days.
£6.00 DPD 1-2 Business Days (on orders before 3pm).
£10.00 Next Day Delivery (orders before 3pm Monday -Thursday).
£15.00 Saturday Delivery (orders before 3pm Monday - Thursday).
REST OF THE WORLD
DHL Express. Estimated Arrival 2-10 Working Days.
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KNITWEAR MASTERPIECES
Discover the epitome of cozy elegance with our latest knitwear masterpiece.
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Frequently Asked Questions
After Novu has sent your order, you will receive an email with payment instructions, telling you when you need to pay by, it’s typically 14 or 30 days after the order is shipped. If you do not have your email to hand, you can contact Klarna’s Customer Service here.
If you want to make a purchase with Klarna you need to provide your name, address and email address. For some orders you may need to provide your mobile number or date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It's very important, that you give us the correct details, as otherwise you will not receive the payment information and so be liable for delayed payment fees.
Payment information is processed securely by Klarna. No card details are transferred to or held by Novu. All transactions take place via connections secured with the latest industry standard security protocols.
If you have paid for your order with card, the refund will be made back to the same card. If you paid using bank transfer, you will need to provide Klarna with your IBAN number in order for Klarna to make the repayment. If you have not paid the invoice yet, then the refund will reduce the invoice or cancel it completely.