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Frequently Asked Questions
When does your Black Friday Sale start?
Our Black Friday Sale starts on November 24 at 09:00am GMT. Email sign ups and VIP members will have 24hr Early Access to the event from November 23.
Do you offer extended Christmas returns?
Yes! Orders placed between November 24 - December 21 can be returned up until January 4, 2026.
Can I return my order?
You can return your order up to a maximum of 28 days after delivery. We provide a seamless service via our returns portal allowing to log and process your return in just a few steps.
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On UK orders over £99
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